Prepare your return package and seal it carefuly, so that the content is protected. In case of change of products, we will ask for new codes that you want to receive. (If you wish a refund ignore the next step). When you contact us, we will provide further info on how to return the package to us. For your convenience, please have your order number available. The product is returned only after contacting and by following these steps:Ĭontact us through your customer account at, by phone at + 082 or by email:, stating your request. The returned product must be in perfect condition within the original packaging, and be accompanied by all the documents proving the transaction (Shipment/Invoice/Receipt etc.).Proof of shipment is the stamp date of the courier.The product must be returned within 14 days from the day of receipt.offers the possibility of replacing products and a full refund provided that they comply with the following conditions:
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